A clear process. A shared understanding.
Every enquiry starts with a conversation and progresses through an agreed scope.
01 / Define the requirement
Send the product, form, grade, quantity, end use, destination port, packaging and target delivery period. Include any mandatory test parameters or documents.
02 / Match supply to specification
We identify relevant supplier options and clarify availability. Any alternatives are discussed before moving ahead.
03 / Evaluate samples & quality
Agree the sample process and review the product against your specification. Confirm inspection or testing arrangements where required.
04 / Agree commercial terms
Confirm the specification, quantity, packing, price, payment terms and delivery responsibilities in writing. Quotation validity and timelines are specific to the order.
05 / Coordinate packing & dispatch
Review pack markings, documents and logistics arrangements. LCL/FCL suitability is assessed with the shipment details and service partners.
06 / Follow through
Maintain communication around dispatch and delivery coordination, then review the transaction to support the next requirement.